KIFF PDF

Every agent enters
a process that
already exists.

Orders, invoices, claims, and cases look different. Each already has a lifecycle, valid actions, and participants before an agent arrives.

KIFF makes that process explicit once, so every actor works from the same operational truth. replace the model · keep the business process
same pattern · different work
order CARTPAIDFULFILLEDRETURNED
invoice ISSUEDAPPROVEDPAIDRECONCILED
claim OPENEDREVIEWEDAPPROVEDSETTLED
case OPENEDASSIGNEDRESOLVEDCLOSED
peopleagentsservicespartnerssystems